Our store timings are from 10:30 a.m.–7:30 p.m., open all 7 days a week.
Our store is located at 42, Ground Floor, Shahpur Jat Outer Rd. E., Siri Fort, New Delhi. You can even reach our store via Google Maps easily; just type away, Moledro, and you’ll reach the desired destination.
Yes, we do have a return and refund policy but only if it meets the following conditions: An incorrect product has been delivered to you. If there is any genuine quality/manufacturing defect with the product you received. This return policy is applicable for both national and international orders. We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 15 days. Please remember it can take some time for your bank or credit card company to process and post the refund too. To know the whole process please follow the links - https://mymoledro.com/policies/refund-policy https://mymoledro.com/pages/return-and-exchange-policy
Yes, we do offer customization for our products only. Please note that you’ll be charged accordingly for any complex customization. For any further queries you are free to contact us. Phone no. - +919311286729 Email ID - support@mymoledro.com
Product will be delivered in 3-5 weeks for national orders and 6-8 weeks for international orders, depending on the outfit ordered. For urgent
deliveries or any queries, please contact us at support@mymoledro.com. Please note that deliveries can be affected in case we do not receive any of the below information on time: Complete payment is not received Incorrect/ inaccurate address details Measurements (in case of custom made) For more information follow the link - https://mymoledro.com/pages/shipping-and-delivery-policy
We at Moledro strive to provide a seamless and hassle-free shopping experience for our customers. To ensure the smooth delivery of your orders, we have outlined our shipping policy as follows: Shipping Charges within India: For orders below ₹30000/- the shipping is up-to ₹3000/- For orders above ₹30,000/-, shipping is free of charge. International Shipping: For international shipping, an additional charge of ₹10,000/- will be applied to cover the shipping costs. For more information follow the link - https://mymoledro.com/pages/shipping-and-delivery-policy
To find your size, you can consult with our Size Guide, which provides measurements and recommendations for each product category. If you need further assistance, our customer support team is happy to help. You can reach out to our team via support@mymoledro.com or +919311286729.
You can reach out our customer service team at support@mymoledro.com or +919311286729
No, currently we are based out of Delhi with our flagship store located here at Shahpur Jat. But you can find us on various multi-designer stores at Mumbai like Pernia’s Pop-Up and Aza Fashion.
Yes, we do offer discounts and promotions occasionally. You can subscribe to our newsletter or follow us on Instagram (@mymoledro) in order to get notified beforehand about the best deals ongoing online and in-store.
